One of the hardest areas of business ownership and management is the hiring process. Practiced in a haphazard way, it’s a business function full of landmines and unexpected surprises. The costs of bad hiring are enormous, especially when there’s a tight labor market. In this video, Tom outlines a more rigorous hiring process that gives you a much higher chance of finding a good fit candidate for the role you have available. This process outlined does not guarantee you won’t make hiring mistakes, but can dramatically move the odds in your favor.